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| Written By: Jacqui Amison |
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Level: For all levels |
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| Total Learning: 1hour 30minutes |
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Count Towards Qualification: No |
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| Sessions: |
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| Merits of in-house & outsourced telemarketing |
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Engaging an outsourced telemarketing agency |
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Setting up an in-house telemarketing operation
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Pre-call planning |
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| Systems to handle data and management |
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The six key stages of a telemarketing call |
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| The salutation and generating interest |
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Overcoming objections |
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| Closing and confirmation |
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| This is part of the marketing package |
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